Assistant Front Office Manager — Fairmont Chateau Lake Louise, Lake Louise Full Time

If the idea of living and working inside Banff National Park appeals to you, this one is worth a proper look. Fairmont Chateau Lake Louise is hiring an Assistant Front Office Manager — a permanent, full-time leadership role at one of Canada’s best-known mountain hotels, with a start date in November 2026. You would run the front desk operation day to day, lead the team that guests meet first, and help shape the stay that people remember long after they leave.

Quick job overview

About the employer

Fairmont Chateau Lake Louise sits on the shore of Lake Louise in Banff National Park, and it is one of the flagship hotels of Fairmont Hotels & Resorts, part of Accor. The hotel describes its team as a network of empowered people with a strong sense of themselves and the hospitality industry, and it offers the chance to build a career across more than 5,000 Accor properties worldwide. Living and working in a national park is, in the hotel’s own words, a once-in-a-lifetime opportunity — and the role comes with subsidised staff accommodation on site, which makes saving money much easier to manage.

What this role involves

As Assistant Front Office Manager, you lead a dynamic front office team and take responsibility for the guest journey from arrival to departure. Your day-to-day work includes:

• Overseeing daily front office operations, ensuring seamless check-ins, smooth departures and an exceptional guest journey
• Hiring, coaching, developing and performance managing the Front Desk team
• Resolving guest concerns with care, professionalism and prompt action
• Improving service delivery by streamlining procedures and removing obstacles that hinder service
• Developing proposals aimed at improving the service climate, colleague morale and shareholder return
• Managing staff schedules and handling payroll processing
• Practising room yield management to ensure maximum profitability of overall operations
• Overseeing inventory management, including room types and categories

You may be required to work on holidays, weekends, overnights and other non-day shifts. Applying to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Required skills and qualifications

• Previous supervisory or management experience in front office operations
• A Hotel Operations diploma or degree from a recognised institute (an asset)
• Operational knowledge and use of Opera and Microsoft Office Suite
• Availability for shift work, including holidays, weekends and overnight shifts

Salary, benefits and accommodation

The employer does not state a salary for this role, so none is claimed here. The benefits the employer does confirm are generous: subsidised staff accommodation provided on site for full-time employees, one complimentary meal per shift in the staff cafeteria (additional meals can be purchased for $8 per meal), a comprehensive benefits package (medical, vision and dental) including extended benefits such as mental health support up to $5,000 a year, orthodontics up to $2,500 a year, and fertility drugs and gender affirmation with a lifetime maximum of $10,000 for full-time permanent employees. There is also a Defined Contribution Pension Plan with employer matching up to 5% of annual earnings, an employee travel programme with discounts at Fairmont and Accor properties worldwide, and access to the Mountain Explorer Travel Program, with discounted room rates and 50% off food and beverage at Fairmont resorts in Banff, Lake Louise, Jasper and Whistler, subject to availability.

Work permit / visa note

The employer states that candidates must be legally authorized to work in Canada, and that the hotel is unable to assist candidates in obtaining Canadian work authorization. If you need work authorisation for Canada, check your own eligibility before applying — JobsRivo does not promise sponsorship for this role.

Who this role may suit

This role suits a front office supervisor or duty manager who is ready to step up into an assistant manager role at a large luxury resort, and who enjoys leading a team rather than just working a desk. It also suits someone who genuinely wants the mountain lifestyle — hiking, skiing and snowboarding on days off, and living on site in Banff National Park. If you already know Opera and have led a front desk team through busy seasons, you will be a strong fit.

How to apply officially

Apply online through the official Accor careers page for this exact role only. The hotel also invites applicants to visit www.lakelouisejobs.com to learn more about living and working at Fairmont Chateau Lake Louise. If you need accommodations for any part of the application or interview process, the posting lists CLL.Careers@Fairmont.com as the contact.

Apply here: https://careers.accor.com/global/en/job/assistant-front-office-manager-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-113487

Required documents

• Resume (as requested through the official Accor application page)

Frequently asked questions

Is staff accommodation really provided? Yes — the employer states that subsidised staff accommodation is provided on site for full-time status employees.

Does the hotel help with a Canadian work permit? No. The posting states clearly that candidates must be legally authorized to work in Canada and the hotel is unable to assist with obtaining Canadian work authorization.

When does the role start? The employer lists a start date of November 2026, and the position type is permanent.

Relevant internal links

• Overnight Front Office Reception Agent — Fairmont Banff Springs, Banff: https://jobsrivo.com/job/overnight-front-office-reception-agent-fairmont-banff-springs-banff-canada/
• Letter Carrier, Delivery Agent (Permanent) — Canada Post, Kirkland Lake: https://jobsrivo.com/job/canada-post-delivery-agent-kirkland-lake-canada/
• Transition to Adulthood Practitioner (TAP) — Government of Alberta, Red Deer: https://jobsrivo.com/job/government-of-alberta-transition-to-adulthood-practitioner-red-deer-canada/

Disclaimer

JobsRivo is an independent job listing portal and is not the employer. Applicants should apply only through the official employer website. JobsRivo does not charge fees, process visas, or guarantee job offers.